The Jacuzzi was relaxing, but the check-in took too long.

convenient location, spacious rooms, well-maintained facilities

Check-in process could be quicker!!! Also, the cleanliness of the bathrooms leaves much to be desired—an inspection should catch those nasty hairs!!! Overall, there's substantial room for improvement!!!

The stay was comfortable, benefiting from a tranquil location that is just a short walk from my destination. The staff, particularly Shareef and Ihsan, provided exceptional service, contributing greatly to a pleasant experience. Room service was efficient, and the homemade rolls were a delightful addition to the dining options. However, the standard of cleanliness could be improved in some areas.

Staying at the hotel with my fiancé was enjoyable, especially our visit to the Dubai Aquarium & Underwater Zoo nearby. The location was perfect, providing easy access to family-friendly attractions, and the staff went out of their way to ensure we were comfortable during our stay.

In my fiancé’s opinion, the hotel could improve by having a more diverse breakfast menu for families.

Couples should consider it

I had a fantastic experience with the room cleaning. The housekeeping staff, especially Astoney, really went above and beyond to keep everything spotless. I also loved the dining. The selection was great and the meals were great

It wasn't exactly budget-friendly, but the quality made it acceptable.

great staff but room could use updates

The staff were genuinely friendly and attentive. Salma at the front desk provided an exceptional welcome that set a positive tone for our stay.

The room we stayed in felt a bit outdated compared to the rest of the hotel.

Had an amazing time with friends! The hotel was a relaxing place after visiting the Aquarium and Underwater Zoo. Clean rooms and great amenities. The staff was super helpful! A bit of travel to the center, so plan ahead for outings.

Our check-in took longer than expected, almost an hour, which was a bit frustrating after a long trip.

Great room with a Jacuzzi, but slow Wi-Fi during peak hours.

You haven't truly lived until you've tried the Italian grilled meat here! The ambiance is on point, and the nearby Sufra Restaurant and Burger Rebel serve up some local vibes that are just chef's kiss. Oh, and the staff? Nazzim and that smiling reception gal made my stay even sweeter!

But let’s keep it real—ordering room service was a hassle! The QR code menu was a dud, forcing me to call in my cravings. Plus, one day I was left high and dry without towels. Still, the overall experience was shiny!

I had a wonderful stay this time. The staff were friendly and went above and beyond, like during my previous visit to dubai, but the service here exceeded my expectations. The breakfast spread was excellent with various delicious options that set a great tone for my day.

the elevator was a bit slow.

I stayed for one night with my family as we had interviews scheduled for the next day. While the property itself seems fine, the management really dropped the ball on my request for a quiet room, and we ended up next to a family with noisy kids. On the positive side, the amenities were decent, but it was frustrating that my straightforward request was overlooked.

I truly enjoyed the elegant, contemporary decor throughout the hotel, which created a warm and inviting atmosphere. The staff were incredibly accommodating, ensuring easy accessibility for seniors like myself during my stay at Novotel Bur Dubai, Healthcare City.

Better coffee options needed at breakfast.